Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find information about our shipping methods and estimated delivery times.
Domestic Shipping (United States)
We offer the following shipping options for orders within the United States:
- Economy Shipping: $4.90 for orders under 5 lbs. $19.90 for orders between 5–70 lbs. Free Economy Shipping on all orders over $50.00.
- Standard Shipping: $6.90 for orders up to 1 lb. $9.90 for orders between 1–5 lbs.
Estimated delivery times are provided at checkout and may vary based on your location and carrier conditions.
International Shipping
We ship internationally via USPS and DHL Express. International shipping rates are calculated at checkout based on your location, package weight, and dimensions.
Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Processing Time
Orders are typically processed within 2-5 business days of payment confirmation. Processing times may be longer during peak periods or holidays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Delays
We are not responsible for delays caused by carrier issues, weather events, customs processing, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at viseazamare@gmail.com. We will work with the carrier to resolve the issue.
Contact Us
For any shipping-related questions, please reach out to us at viseazamare@gmail.com.